Prochant is a unique service provider in the home-based care industry, distinguished as the sole company utilizing AI-driven reimbursement services. Their offerings encompass a wide range of services, including home-based care, HME, infusion services, specialty pharmacies, home health, and hospice care.
To enhance the efficiency and accuracy of processing reimbursement claims, Prochant has integrated ComPDFKit's PDF Libraries into its internal systems. This integration allows them to seamlessly view and edit documents such as patient bills and invoices, medical record summaries, care plans, and assessment reports, streamlining their operations and improving service delivery.
Challenges of Prochant
1. Compliance Requirements
Prochant focuses on offering reimbursement services for the home care industry and helps manage and edit user medical billing documents which are highly private information. So compliance and data breach prevention are major concerns when dealing with client’s medical bills with their internal system.
Prochant's IT/Security team explicitly stated that the SDK must not access external URLs, as this would violate the user's security policies.
2. Feature Requirements
Core Functionality:
Prochant required integration of functionalities into their internal system to allow viewing and managing various medical care-related documents. The system needed to support form filling and special annotations on bills based on individual client situations. Additionally, it had to merge, delete, move document pages, etc., to ensure the report was generated.
Custom Functional Requirements:
While integrating these functionalities into the internal system, several specific capabilities were also necessary:
- The system needed to support selecting and merging multiple documents upon opening them, allowing for consolidated viewing.
- Staff members needed the ability to annotate client documents with notes in different text attributes, providing explanations relevant to each client's situation.
ComPDF Solutions
1. Compliance Assurance
As a HiTrust-certified and HIPAA-compliant company, Prochant must ensure its applications do not access external URLs unless we sign a detailed Business Associate Agreement with Prochant. To facilitate the cooperation, we offer a completely offline PDF library. It includes:
- Offline SDK: We provide our PDF SDK for users to integrate into their system. It won’t require any other external URLs.
- Offline License: We provide an offline license to assure clients of our solution's compliance with these standards.
2. PDF Technologies
ComPDFKit offers a comprehensive suite of PDF technologies, allowing customers to select the specific features they need. For Prochant, we provide PDF viewing, annotating, document editing, and forms.
Customized Features:
- Multiple Files Opening & Page Merging: We optimized our product and allowed Prochant to select and merge multiple PDF files, enabling the creation of comprehensive reports.
- Free Text Annotation Property Editing: By integrating Free Text annotations with text property editing capabilities in Content Editor, we meet the client's needs for annotating medical summaries and assessment reports with varied text attributes like color, size, and font.
Customer's Feedback!
"ComPDFKit's timely support and exceptional service have been invaluable. Their prompt responses and dedication to meeting our needs have accelerated our product development process." — Associate Product Manager from Prochant.
ComPDFKit is dedicated to each customer, promptly and efficiently responding to their questions and needs. Accelerating the progress of our customers' projects is a core principle of ours. During our collaboration, we continue to provide customers with one year of technical support.
What's More!
By adopting ComPDFKit’s solutions, Prochant has enhanced its operational efficiency and ensured compliance with rigorous security standards. This integration allows Prochant to manage complex documentation tasks effortlessly, thereby improving its overall service delivery and reinforcing its reputation as a reliable service provider in the home-based care sector.
If you're in a security-sensitive industry like finance or healthcare and need a reliable PDF library, contact the ComPDFKit team. Try our PDF library to ensure your data's internal security is maintained at the highest level.