Why is my license in error? What are the reasons for license errors?

Trials & Licensing | LicenseTue. 05 Aug. 2025

Here are some common error codes for your reference. If you can’t find a solution to the issue, please contact our technical team for assistance. We are more than happy to help you.

Error Code for iOS、Mac License Reason
0 Success
1 The license is invalid
2 The license has expired
3 The license does not support the current platform
4 The license does not support the App Bundle ID
5 The license does not surpport the device
6 The license does not have the function permission
7 License has not been initialized
8 Illegal access to the API interface
9 Failed to read license file
200 Success
1001 The license is invalid
1002 The license has expired
1003 The license does not support the current platform
1004 The license does not support the App Bundle ID
1005 The license does not surpport the device
1006 The license does not have the function permission
1007 License has not been initialized
1008 Illegal access to the API interface
1009 Failed to read license file
2001 Failed to obtain license
2002 Network error
2003 Request error
2004 Signature verification fail
2005 Failed to verify license
   
Error Code for Android License Reason
1000 Success
900 The license is invalid
899 The license has expired
898 The license does not support the current platform
897 The license does not support the Application ID
896 The license does not surpport the device
895 The license does not have the function permission
0 Illegal access to the API interface
-1 Failed to read license file
2001 Failed to obtain license
2002 Network error
2003 Signature verification fail
2004 Failed to verify license
   
Error Code for Windows License Reason
0 Success
-100 The license is invalid
-101 The license has expired
-102 The license does not support the current platform
-103 The license does not support the Application ID
-104 The license does not support the device
-105 The license does not have the function permission
-106 License has not been initialized
-1000 Illegal access to the API interface
-1001 Failed to read license file
   
200 success
1001 license required
1002 platform required
1003 platform invalid
1004 signature verification failed
1005 invalid license
1006 license expired
1007 license disable
1008 invalid device id
1009 invalid app id

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